Every business profits differently off of their own valuable aspects. What if I told you there was a way to streamline your customer service while increasing your profits at the same time? Hiring an answering service does both of these things!

Medical practices have been in high demand, especially since COVID. Incoming calls, answering questions, scheduling appointments and dealing with all other correspondence can be a lot for a receptionist team to take on. So how can you solve this problem while also reaching every customer in a timely manner? Hiring an answer service!

Since the outbreak of COVID-19, many businesses have had to adapt and started to realize how important it is to have a plan in place for times of uncertainty. A business continuity plan will help allow your business to work through change without the major setbacks.

CallStar was recently honored with the exclusive ASTI 2021 Award of Excellence for the 17th year! For 17 years, we have graciously received this award and are proud to be recognized and honored to provide this level of service. As a seventeen-time winner of this award, we have earned the Platinum Plus Award! We are […]

This article will serve as a guide for those businesses who operate along the Gulf and Atlantic coast to prepare their business for hurricane season to the best of their ability. By creating a plan in case of this natural disaster, you are keeping your employees and business protected from anything that comes your way. […]

How do these positive and negative interactions affect your need for an answering service? A simple missed phone call, less-than-professional answering of the call, or poor customer service over the phone are just some of the examples of negative interactions that could lead to dire consequences for your brand.

So, you’re thinking of hiring an answering service, but you want to make sure you choose the right one. Different answering services come with different terms and conditions. Knowing what will work best for your remote workforce as an answering service is important. In this article were going to list out the top criteria for […]

Are you looking to boost efficiency, cut down on downtime, and increase productivity at your remote workforce? Getting an answering service may be the way to bring your remote workforce to that next level!

How does your business handle employee callouts? By tying up your business line or via a dedicated employee callout line? Handling employee callouts on a direct business line can be time-consuming and jam the lines available on your business’ number for wanting customers. Here’s the solution to accurately managing employee callouts while freeing up your […]

Aside from an answering service benefiting the company’s employees is that it also benefits the company’s customers! Here are some perks of adding an answering service to your benefits for the satisfaction of both you and your customers...

Picking the right answering service is the next step after realizing your business needs one, and it is very important to choose an answering service you trust to represent your company. CalllStar is an award-winning Tampa based phone answering system/ call center business that can fulfill all your answering service needs!

An answering service can be a vital tool for many business types, but how do you know if your business is ready for that next step? If you can answer yes to any of the follow scenarios common for our customers—before they signed up for our answering service—then our services may be exactly what your […]

An answering service can be a vital tool for many business types, but how do you know if your business is ready for that next step? If you can answer yes to any of the follow scenarios common for our customers—before they signed up for our answering service—then our services may be exactly what your […]