Tampa Bay’s Premier Answering Service
CallStar’s operators handle routine and emergency calls from medical patients, legal services and commercial service professionals. Our agents are available 24 hours a day, 7 days a week.

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CallStar Telephone Answering Service

Serving Clients in Tampa, Clearwater, St. Petersburg, Sarasota

Welcome. I’m Tom and thanks for stopping by. If you searched for a medical answering service or commercial answering service you have come to the right place. No matter how you got here: whether you looked for telephone answering service on a search engine such as Google or a referral from a satisfied CallStar customer, I thank you for taking the time to visit.

How did CallStar get started?

Cindy and I launched CallStar because there simply were no quality medical or commercial telephone answering services in the Tampa Bay area that met our standards of customer service. I was an experienced 24/7 crisis intervention call center expert looking for a challenge and my partner Cindy wanted to expand her executive suite/secretarial service. To understand better why customer service was so bad at most answering services I took a sales job at one of the largest in Tampa Bay. At that job I learned I already knew the SECRET to running a great answering service. But, I won’t tell. You’ll have to discover how great an answering service can be at CallStar for yourself.

CallStar award winning telephone answering services:

Medical Answering Service – doctor’s offices, hospitals, clinics, labs, nurse staffing and home health agencies.
Commercial Answering Service – plumbers, electricians, HVAC, roofers, tree and irrigation, general contractors and more.
Attorney Answering Service
Real Estate Answering Service

Why Choose CallStar?

Commitment to Excellence
The owners, Tom and Cindy Baur, continuously re-invest in state-of-the-art answering service systems and wireless and internet technologies. They do this to allow CallStar to be able to provide new and useful services to the many CallStar customers. CallStar strives to stay ahead of the technology curve and it shows, as it is a direct reflection of the professional answering services that we provide.
Awards
CallStar answering service has earned the coveted ATSI Award of Excellence for outstanding service consecutively the last 8 years.
Rigorous Training
The ATSI Award of Excellence requires a level of service that considers callers first in every aspect of the call. Each CallStar answering service operator is trained with the rigorous ATSI Award of Excellence rules as our guide. CallStar is able to maintain its high level of service and establish itself as a superior answering service company in the greater Tampa Bay area, as well as the entire state of Florida and nationwide because of such high standards we place upon our operators.
Feedback
We regularly survey our answering service customers to gauge how we are doing and to let us know which areas need to be improved. We are always looking to improve our phone answering services so that our customers will receive only the most professional services.
Cost Saving Features
Callstar answering service will never call in sick or take a vacation. In fact, CallStar is open 24 hours a day, 7 days a week and our operators are always ready to take a call. As a business owner, you can rest assured that our professional call center operators will take care of all your answering service needs.

Our Services

Live Phone Answering
With a smile on the line, CallStar’s live phone answering service will support you 24 hours a day, 7 days a week and 365 days a year. Our answering service operators will answer your calls, manage your on-call schedule and guarantee consistent delivery of your business’s vital messages.
Call Center
Call Center operators are available 24/7 to help your customers with order taking, donating money, or gathering important information about specific events. All of our live agents are local and can accurately answer all your important incoming calls 365 days a year.
Virtual Receptionist
Small businesses and offices are able to project a professional front office image 24 hours a day and 7 days a week with CallStar’s live answering service operators screening your calls. With CallStar handling all of your calls you will be able to focus on growing your business while we do the same.
Order Taking
Your business’s web-site visitors will love the personal human touch our answering service operators provide. Order taking is a breeze and has never been easier with our Tampa call center’s custom order taking systems. You can use our toll free telephone number or can have yours point to us to experience the power of the phone answering service human touch.
Bilingual Answering Service
Many businesses rely on the bilingual answering service we provide to their customers. This is a vital aspect to many businesses and CallStar understands the need and delivers professional service each and every time.
Disaster Preparedness
CallStar’s experienced disaster agents act as your emergency relief when a sudden disaster happens. Our gas powered internet and phone lines are ran underground straight to the phone company to ensure that using our service as a disaster response strategy works for you.

It will only take ten minutes to qualify for a FREE two week trial of our call center services.
For more information on our FREE two week trial call 1-866-310-4057.

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