CallStar was recently honored with the exclusive ASTI 2021 Award of Excellence for the 17th year! For 17 years, we have graciously received this award and are proud to be recognized and honored to provide this level of service. As a seventeen-time winner of this award, we have earned the Platinum Plus Award! We are so excited and proud of our team.
The Association of TeleServices International (ATSI) is the industry’s Trade Association for providers of telecommunications and call center services. The ATSI evaluates the service levels of answering services and call centers to their clients before granting the Award of Excellence. The scoring criteria for this award evaluates response time, courteousness of the answering representative, accuracy of the call, knowledge of the account, and the overall impression of the call.