ATSI Press Release:
Outstanding Service Earns National Award
CallStar Wins ATSI Award of Excellence 2008.
Call Star, of St. Petersburg, FL has been honored with the exclusive 2008 Award of Excellence for the fifth consecutive year. The award is presented annually by the Association of TeleServices International (ATSI), the industry?s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. Call Star was presented with the award at ATSI?s 2008 Annual Convention held at the Antlers Hilton Hotel, Colorado Springs, CO.
After six months of intensive testing, an independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients, the cornerstones of the call management industry.If a company scored 80% or better in ALL categories, they are presented with the coveted Award of Excellence.
“Participation in the Award of Excellence Program and winning of the award shows the commitment and dedication of our members towards achieving Service Excellence in their Business” states ATSI’s President Ray Shaw.
Now a five-time winnrer, CallStar, Inc earned the Gold Award of five consecutive years. ATSI extends its congratulations to the staff of CallStar their proven quality to their customers
The Association of TeleServices International was founded in 1942 as a national trade association representing live answering services. ATSI now encompasses companies across the United States offering specialized and enhanced operator based services including: call centers, contact centers, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services among others.